Last updated: March 2025

Who we are

Brampton Village Pharmacy is a community pharmacy located at 63-65 Knollbeck Lane, Brampton, Rotherham, S73 0TW. We are registered with the General Pharmaceutical Council (GPhC) and operate as an NHS and private healthcare provider.

For the purposes of UK data protection law, we are the data controller for personal information we collect about our patients and customers.

Contact: admin@bramptonPharmacy.co.uk | 01226 341 281

What information we collect

We may collect and process the following categories of personal information:

Identity data: name, date of birth, NHS number
Contact data: address, phone number, email address
Health data: medical history, current medications, allergies, clinical assessment records (special category data under UK GDPR)
Financial data: payment information for private services (processed securely; we do not store card details)
Communications data: messages, enquiry forms, and correspondence with our team
Technical data: anonymised website usage data (if you use our online contact form)

How we use your information

We use your personal information to:

Provide NHS and private pharmacy services, including dispensing prescriptions and clinical consultations
Communicate with your GP and other healthcare providers as part of your care
Fulfil our legal and regulatory obligations as a registered pharmacy
Respond to enquiries and booking requests
Improve our services and monitor clinical quality

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

Contract performance — to provide the services you have requested
Legal obligation — to comply with pharmacy regulation, NHS requirements, and NICE guidelines
Vital interests — in emergency healthcare situations
Legitimate interests — for service improvement and patient safety
Explicit consent — for health data processing where required, and for marketing communications

Sharing your information

We may share your information with:

Your GP and other healthcare professionals involved in your care, where clinically necessary
NHS systems (including the NHS Spine, EPS, and Summary Care Record) as required for prescription management
Our email service provider (Resend) for processing contact form submissions — no health data is transmitted via this channel
Regulatory bodies (GPhC, CQC, NHS England) if required by law

We do not sell your personal information to third parties. We do not use your data for automated decision-making or profiling.

Data retention

We retain patient records in line with NHS Records Management Code of Practice requirements. Clinical records are retained for a minimum of 8 years from the last entry (or until age 25 for children's records). Contact enquiry data is retained for 2 years. You may request deletion of non-clinical data at any time.

Your rights

Under UK GDPR, you have the right to:

Access your personal data (Subject Access Request)
Correct inaccurate data
Request deletion of data we are not legally required to retain
Object to processing based on legitimate interests
Withdraw consent at any time (where consent is the legal basis)
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at admin@bramptonPharmacy.co.uk or in writing to our pharmacy address.

Cookies

Our website uses no tracking cookies. The contact form submits data directly via a secure server-side function. No third-party advertising or analytics cookies are set.

Changes to this policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

Privacy Policy